Orders with Economy and Standard shipping are shipped with the US Postal Service as it is the fastest, least expensive means of shipping. 99.9% of our domestic orders are delivered in a timely fashion. Orders with Express shipping are shipped via Fed
Immediately after you place your order, our system automatically emails you an order notification with your order items, shipping & billing addresses and the total amount charged. Our shipping department works around the clock, therefore we are unabl
We offer optional shipping protection on domestic orders (orders placed within the US). If your order was lost, stolen, or damaged in transit and you opted for shipping protection please contact [email protected] to request a replacement. Sh
We ship orders out within 2-3 business days of processing. At that time our system automatically emails you a USPS tracking number. If you didn't get one, first check your spam folder for it, it may be there. We do not alter email addresses, so if yo
Occasionally, a package will be marked as delivered by the shipping carrier prematurely. In our experience, the package will usually show up within 1-3 business days. If you receive the delivery email or tracking states delivered, but have not receiv
We ship Worldwide including; USA, Canada, Europe, Great Britain, Australia, South America, Africa, Middle East and more. International orders are shipped via FedEx. Any fees related to customs clearance or import are the responsibility of the custome
Orders ship within 1-3 business days via US Postal Service Ground Advantage, Priority or FedEx 2-day. Order processing time is in addition to shipping times so please plan accordingly. Customers are automatically emailed Order Notifications once the
If your order is returned to us for insufficient or incomplete address, unclaimed, refused, or non-payment of customs fees, we will automatically refund the order (minus shipping) once it reaches our facility. If free shipping was selected, the actua
Tracking updates are not always completely accurate, and do not necessarily mean the order is lost. Packages may experience delays or re-routes while in transit. For Domestic Orders: If tracking does not update for 10 consecutive days after the first
We do not ship to international freight forwarders as a precaution against reshipping fraud and increasing incidents of missing parcels and damaged goods. We do not guarantee delivery to freight forwarders and we do not issue refunds for any shipping
When you select express shipping, please note the processing time for orders also needs to be considered. While we do our best to expedite shipping, the '2-day' window begins once the order has been shipped, not from the order date. Orders are proces