MISCELLANEOUS

HOW CAN I CANCEL MY ORDER?

Due to the automation used to process orders quickly, we are unable to cancel or change an order. Orders can be in processing within minutes of being placed.

HOW CAN I CHANGE THE ADDRESS ON MY ORDER?

Unfortunately, we are unable to change an address once an order has been placed due to credit card security, and how quickly orders are processed. USPS offers a package intercept service you may be able to use to change the address while the package

YOUR SYSTEM / AUTO-CORRECT / MY DOG ENTERED THE WRONG ADDRESS. WHAT CAN I DO?

Orders are shipped with the exact address entered (or auto-filled) by the customer. We do not change any addresses. If you realize you entered the wrong address, call us immediately at 619-303-9663. Do not email as orders are normally processed quick

HOW CAN I FIND OUT MORE ABOUT A PARTICULAR PRODUCT?

We suggest you read through the detailed product descriptions in our store or check out our Youtube channel. Most of the item details can be found there.

DO YOU OFFER ANY NICKEL FREE BUCKLES?

Yes, the X3 buckle is completely nickel free. All other buckles contain a small amount of nickel.

ARE YOUR BELTS, BUCKLES & ACCESSORIES PATENTED?

Yes, we have numerous utility and design patents registered with the U.S. Patent & Trademark Office. This is because we designed our unique ratchet buckles, belts, and accessories in our California offices.

WHERE ARE YOUR PRODUCTS DESIGNED AND MANUFACTURED?

All of our products are designed, proto-typed, tested and assembled at our headquarters in San Diego, California. While you might not expect it, our belts, sunglasses, wallets, watches, backpacks and knives have many parts (buckles, springs, pins, sc

WHAT MAKES KORE TRACK BELTS BETTER THAN OTHER BRANDS?

1. Kore belts are made using the highest quality materials. For examples, all our classic, double-stitched belts are full-grain leather (highest grade of leather) and our other belts (XL, Gun & Smooth) are a Top-Grain leather. Most of our competitors

THE ITEM I WANT IS OUT OF STOCK. WILL YOU GET MORE AND WHEN?

If an item is out of stock, it will typically say so on the product description page. Sorry for the delay, we don't like running out of items, but it does happen occasionally and it can take time for the factory to manufacture more and ship them to

CAN I PRE-ORDER AN ITEM THAT IS NOT CURRENTLY AVAILABLE?

Sorry, we are unable to accept pre-orders on products that are yet to be released or out of stock.

MY QUESTION IS NOT ANSWERED IN THE HELP CENTER. WHAT CAN I DO?

If you have questions that have not been addressed here in the Help Center please feel free to contact us. Please allow 1-2 business days for us to respond. Email: [email protected] Phone: (619) 303-9663Hour of Operation: Monday - Frida

WHERE CAN I FIND YOUR PRODUCT CATALOG AND DO YOU HAVE DISTRIBUTORS IN MY AREA?

Our full product range is available on our website, which you can visit at www.koreessentials.com. For your convenience, we have over 800 retail locations worldwide selling KORE products. Please visit our Store Locator to find a location near you. If

DO YOU OFFER INDUSTRY PRICING FOR YOUR PRODUCTS?

We offer an industry discount program to employees of select companies within the firearms industry. To inquire about our industry program, please contact us at [email protected] using your company email address.

HOW CAN I CHECK THE STATUS OF MY ORDER?

To check the status of your order, please ensure that you have your order ID and the email address used to make the purchase. We send order and shipping confirmations to the email address provided during the ordering process. If you have not received

DOES KORE ESSENTIALS COMPLY WITH CALIFORNIA PROPOSITION 65 (PROP 65)?

Yes, at Kore Essentials we use the Prop 65 short form warning on our website.